Spam Firewall Update January 2010

In order to provide you with the best email experience possible, we have evaluated our spam and email filtering tools and are implementing a new service to help resolve the growing spam problem.

We will be gradually migrating Crocker email users over to Crocker Enterprise Message Filter (CEMF) powered by Red Condor. CEMF is a next generation email security system that eliminates unwanted email without the need to continuously monitor and adjust spam filters. With no intervention from you, your spam problem simply disappears.

Your email will be filtered by CEMF for spam and other dangerous viruses, malware and phishing schemes. The filter detects and captures 99% of all spam and works to ensure your good messages pass through the system uninterrupted.

When the change occurs for your account(s), we will notify you of how to use the new spam filtering service and tools that help you control your experience.

Remember, until we notify you of a change, you will still be using the current filtering tools.

Click here to access the current Spam Firewall.

Please be assured that we consider your continued email security to be of the highest priority and we will continue to offer cutting edge protection for your email account(s).

We will continue to update you on these changes.

For Additional Information about the new Spam filters please click open the following links:

FAQ's CEMF powered by Red Condor

Dashboard Log In

Spam Digest Walk Through

Personal Dashboard Walk Through

Until we notify you of a change, your Spam filtering tools remain the same.

Click here to access your current Spam Firewall.

Using your new

Crocker Enterprise Message Filter

Mail sent to you will be automatically filtered before it arrives in your inbox and the spam will be stored in an online quarantine. You can safely view your quarantine anytime you like without risk from fraudulent and dangerous email.

What to expect from your new spam filtering service:

1. You will be emailed a Spam Digest that includes the suspect email in your personal quarantine. Only suspect email that has arrived since the previous digest is included in each new Spam Digest. Your email administrator determines how often this digest is delivered.
2. Review the contents of the Spam Digest. If you see a message you want, simply click the Release button to send it to your email inbox. There is no need to delete the unwanted email you see in your Spam Digest.
3. You can adjust your personal email filter settings or search your quarantine by visiting your Personal Dashboard. A link is provided in each Spam Digest that will take you to the Personal Dashboard.