As part of our commitment to providing the best possible service to our clients, Crocker Communications, Inc. has adopted a policy to record all telephone calls answered in our call centers. The objective is to use the recordings to identify areas in which we can train and improve to ultimately provide our clients with better service.

This policy has been adopted so that Crocker Management can use the recordings strictly to meet the following objectives:

The content of all recordings will be held confidential. We are committed to protecting your privacy. Crocker will store the recordings securely for up to 14 days and destroy them upon expiration of this period of time.

If you have any questions or concerns about our Call Recording Policy please contact: Brian Doherty, Manager of Call Center Operations.