Menu
Read below to see Crocker Solutions in action, working for businesses just like yours! Our hosted phone system and business internet solutions are ideal for companies of all sizes! Check out our case studies to learn more!
“Each school in our district has old servers with locally installed and managed software applications. As the IT administrator, it’s really time consuming to maintain. Also, the connection between our schools and to the Internet is painfully slow. It’s a challenge just to share files, much less use technology to collaborate or improve operations. Imagine if I had the time and infrastructure to manage technology that actually supports our faculty, staff and the kids in our district”.
Aging distributed and disconnected information technology, along with the resulting headaches for IT Administrators, faculty and staff, is common among school districts. As an E-Rate eligible service provider, Crocker Communications provides robust bundled data solutions—one solution from one provider—eliminating the need to manage multiple technology vendors. Crocker is the single point of accountability.
For this client, Crocker created a “hub” site, where all hardware, software and services are centralized. This makes IT administration much easier, less time-consuming and, therefore, less costly. And, in the case of this district where space is at a premium, the whole bundle now resides at Crocker. Crocker’s Colocation Service ensures an optimal environment, power redundancy and serious firewall protection.
Crocker Communications leveraged the MBI Broadband 123 fiber optic network to deliver high-speeds—both during upload and download—between the hub site located at Crocker and schools as well as to the Internet.
Translation: A more secure, reliable network with faster connectivity to the Internet and between schools. And, because of the efficiencies gained, IT Administrator can focus on delivering IT services that truly support and improve the work of faculty, staff and the district’s students.
Providing lightning-fast internet solutions to the sites that need them the most—it’s how we’re wired.
“With all the talk of the MassBroadband 123 initiative bringing high-speed broadband to the rural communities of western Massachusetts, we’ve been dreaming of moving our town communications into the 21st century. Can you imagine? High-speed Internet! A new phone system with voicemail and actually transferring calls between town departments. Of course, our budget is severely limited. We would need to present a short timeframe for payback to get something like that approved at our town meeting.”
Until recently, smaller municipalities in western Massachusetts lacked access to high-speed Internet and alternative voice services. Fortunately, the Massachusetts Broadband Institute (MBI) 123 initiative has constructed a fiber-optic network across western Massachusetts. By working in conjunction with MBI, Crocker provides internet access and voice services that enable communities to leverage the fiber’s unparalleled speed, capacity and reliability.
Determining a town’s ideal telecommunications solution involves doing a lot of homework: reviewing Internet and telephone bills; assessing “must-haves” and “wish lists”; and discussing options in clear, non-technical terms. In analyzing phone usage, we find individual-usage-based programs and more costly flat-rate programs. Sometimes a town has an older PBX or no PBX at all—just wall-jacked analog phones. We also come across older Centrex and VoIP services.
To connect multiple buildings within a town—e.g., the town hall, library, police station, fire station, senior center—many communities choose Crocker Metro Ethernet Service. Once in place, calls may be transferred between buildings and telephone and internet usage can be pooled to get better rates.
To leverage the broadband network for voice, we can provide feature-rich Crocker Hosted Phone Systems—our Hosted PBX Service—or we enhance an existing premise-based phone system using Crocker VoIP Dial Tones as part of our Voice Services. Such solutions frequently have a 2-year payback period, with ongoing cost savings and improved productivity thereafter.
Delivering unsurpassed Internet and voice services that connect small worlds to the world at large—it’s how we’re wired.
“Our medical practice is in the midst of a major growth spurt. We’re adding new locations—through mergers, acquisitions and grants—to provide better access to our patients. Naturally, we need to communicate in real time between multiple offices, sharing patient records, medical imagery and practitioner notes. State-of-the-art communications technologies are readily available. The problem is budget. It’s nearly impossible to plan for major expenses when reimbursement rates are always changing. Help! We need a flexible, scalable solution with predictable billing.”
Today’s medical practices are required to maintain electronic medical records (EMRs). Sharing records back and forth across multisite practices requires plenty of reliable bandwidth. Fortunately, Crocker Metro Ethernet Service provides scalable bandwidth at lightning speed, yielding faster interoffice and Internet connections.
As for budget constraints, Crocker offers flexibility and predictability—with Crocker Metro Ethernet Service, we can determine cost per site. And now, with MassBroadband, mileage between sites is no longer factored into the cost so it’s considerably more cost effective. No large capital expense and no surprises on the monthly bill. And since these services are fully scalable, they can expand (or contract) with your practice.
Developing leading edge, robust solutions that are sensitive to budget constraints—it’s how we’re wired.
“Each of our medical offices has an old PBX from a different vendor, kludged together over time as we opened or acquired new sites. Our ‘phone system’ is unreliable and expensive to maintain. Now some of the components are completely out of date, making it nearly impossible to repair our system easily or affordably.
Every medical office needs a reliable phone system—even the budget-challenged. Here’s how we deliver it. Crocker Hosted Phone Systems reside at our place, so there are no maintenance or repair costs. We manage and continually upgrade the system, keeping features and functionality at the leading edge. Plus, we can easily add new phones regardless of location and numbers.
While we’re at it, we help medical practices manage growth by consolidating resources and improving workflow. For example, all calls across the practice can be aggregated and routed to one telephone number and one receptionist. This allows the front-office staff at each location to focus their time and energy on better serving patients in the waiting room.
Going in to solve a problem and then realizing additional opportunities for efficiencies and cost savings—it’s how we’re wired.
Crocker has the ultimate business tools to help you succeed! Learn more about our hosted phone systems and business internet below, and then give us a call to see how easy it is to upgrade today!
