If your business has been feeling the pinch of expensive POTS services, you’re not alone. Below, we’ll highlight just how pricey POTS lines can be and how you can save money right away when you transition to VoIP.
VoIP vs. Traditional Landlines
Traditional landline systems use dedicated copper wires and the Public Switched Telephone Network (PSTN), whereas VoIP operates by converting voice signals into digital data packets and transmitting them over the internet which brings a variety of advantages for business communications.
Advantages of VoIP
Here are a few of the many advantages of hosted VoIP solutions:
Device Flexibility: One of the most compelling aspects of hosted VoIP solutions is its device flexibility. With VoIP, users can make and receive calls using a variety of devices, including desktop computers, laptops, smartphones, and tablets. This versatility allows employees to stay connected from anywhere, using the devices they’re most comfortable with.
Scalability: VoIP systems are highly scalable, adapting effortlessly to the changing needs of businesses. Whether you’re scaling up your operations or streamlining your communication infrastructure, VoIP offers the flexibility to add or remove phone lines with ease, without the need for extensive infrastructure changes.
In contrast, traditional landline systems are rooted in legacy technology, but their limitations are becoming increasingly apparent in an era defined by digital innovation.
VoIP vs. Traditional Phone Systems: How VoIP Saves You Money
VoIP has many advantages over POTS, or Plain Old Telephone Service, especially for businesses looking to cut costs.
POTS often charges high fees for long-distance and international calls, which can add up quickly for businesses that need to communicate with customers and partners around the world. VoIP, on the other hand, uses the internet to make these calls, resulting in significantly lower rates. In fact, some VoIP providers offer unlimited domestic and international calls for a flat monthly fee. Moving to VoIP can save businesses and startups up to 40 percent when making local and 90 percent on international calls.
POTS requires expensive hardware and infrastructure, such as phone lines, switches, and PBX systems, to support voice communication. These devices also need regular maintenance and upgrades, which can be costly and time-consuming. VoIP, on the other hand, especially cloud-based VoIP, minimizes the need for such investments, as most of the functions are handled by the provider’s servers and software. This means that businesses can save on operational costs.
POTS bills can vary widely depending on the usage, number of lines, and features. This can make it challenging for businesses to budget and forecast their communication costs. Hosted VoIP solutions, on the other hand, often offers pricing models that provide a consistent monthly bill, regardless of the usage, number of lines, and features. This can help businesses plan and manage their finances more efficiently. A business’s average VoIP savings are between 30 and 50 percent.
Going Beyond the Basic: Hosted VoIP Solutions’ Advanced Features
Advanced Call Routing
VoIP allows users to customize call routing based on various factors such as time, caller ID, and location. This ensures that calls are directed efficiently to the right department or person, reducing wait times and improving customer satisfaction.
Call Recording and Monitoring
VoIP systems enable businesses to record calls for quality assurance, compliance, and training. Managers can review recordings to ensure adherence to policies and provide targeted coaching. Real-time call monitoring also allows supervisors to offer immediate assistance.
Unified Communications
VoIP integrates various communication channels like voice, video, messaging, and conferencing into one platform that facilitates communication across different devices.
Advanced Collaboration Tools
VoIP systems offer features like virtual meeting rooms and screen sharing to facilitate teamwork. Teams can host virtual meetings, brainstorming sessions, and presentations easily, regardless of location.
Scalability and Flexibility
VoIP systems are highly scalable and adaptable to business needs. Whether a small startup or large enterprise, VoIP can easily grow with the organization, providing agility and future-proofing communication infrastructure.
Enhanced Security Measures
VoIP systems employ advanced security measures like encryption and multi-factor authentication to protect communication data. Regular updates ensure resilience against evolving cyber threats, ensuring peace of mind for businesses and users.
Crocker Communication Is Ready to Help You Upgrade
Crocker Communications offers state-of-the-art hosted VoIP solutions that are simple, reliable, and user-friendly. You can manage and update your entire phone system from a single online portal and get support from their experienced and friendly staff. Crocker Communications also offers geographic redundancy, which means that your phone system is supported by multiple data centers located in different regions, for extra security and continuity. If you are interested in learning more about how we can help your business upgrade to hosted VoIP solutions contact us today.
