VoIP Hosted Solutions: What Are They and How Do They Benefit Your Business?  

Business woman using VoiP Hosted Solutions

Nowadays, reliable communication is a key element for businesses of any size across all industries, and technology has been advancing fast enough to keep up with new communication needs. Effective communications systems like VoIP hosted solutions have come up as a result. After the 2020 pandemic took the world by storm, many business owners were hit with the harsh reality that unexpected circumstances can happen at any time and can halt businesses for periods of time, if they aren’t prepared. 

For small businesses, keeping business going no matter what world events take place is vital, no matter how difficult it may be. You need to be able to communicate with both coworkers and stakeholders no matter where you are at any time of the day. This is where VoIP hosted solutions come in. Don’t know what they are? Aren’t sure if they are the right choice for your business? Well, you’ve come to the right place, read on to learn all about VoIP basics.  

What are VoIP Hosted Solutions? 

VoIP stands for Voice Over Internet Protocol, and it is a communications technology that makes it possible to interact by audio through any internet connection, instead of traditional methods like analog telephones. Hosted, also means a service that is provided through the internet. That is why these services are referred to as hosted on a “cloud”.  

Therefore, a VoIP hosted solution is any communication solution that is available through your internet service by VoIP technology. The most common use of VoIP hosted solutions are phone services where you can make and receive calls through your IP connections on any device that allows an internet connection. These have replaced traditional landlines for many businesses of all sizes, all over the world, during the last few years. 

How Do they Benefit your Business? 

By now, you are probably wondering if these services would be a good fit for your business. Many worry about making the switch or how difficult it might be to adapt, especially for small businesses. The truth is VoIP Hosted solutions can bring many benefits to your business, to a degree that we can safely say VoIP can (and will) upgrade your communications immensely. Some of these benefits include: 

  • Reliability: With services hosted on the internet you don’t have to worry about your communications being unavailable when you need them. As long as you have an internet connected device, you’ll be able to reach the people you need to.  
  • Scalability: Increasing or decreasing your number of users is as simple as a few clicks of a mouse. 
  • Affordability: These services are more cost-effective than traditional phone lines. Even with other hosted services, payments are normally made on subscription plans that save you a lot of money in the long run.  
  • Flexibility: You can take your communications on the go! Your team could be working from the office one day and from the Bahamas the next without a problem. The software that you need is installed into your devices, and then everything lives on the cloud so you can take it with you anywhere in the world and they will still work.  

Crocker Communications for Your VoIP Hosted Solutions 

At Crocker Communications we offer state-of-the-art VoIP hosted solutions, so we can take care of your communications, while you take care of growing your business. We offer a variety of hosted solutions that offer all the flexibility and reliability that your business needs. Get in touch with us today! And our team of experts can get you started with all the information you need to know to join our family! Experience the solutions your business needs, paired with the customer service you deserve.